FEBRUARY 22, 2019 - reCAPTCHA

WE HAVE GREAT NEWS! Plainsview Credit Union has now added a new security feature to online banking to increase member protection.

reCAPTCHA requires members to click on pictures following a specific question asked by reCAPTCHA. You may be asked to "select all of the pictures with  cars in them" or to type a specific sequence of numbers and letters. Some picture may appear a bit blurry. All of these things are meant to deter "bots" and unauthorized access attempts in to accounts.

Members who also have a weak password for their online banking will be challenged to upgrade their password to meet the higher security standards.

PLainsview is pleased that we can offer these added security features to protect our members!

Should you have any further questions please contact us at:

• 1-888-832-3045

JANUARY 22, 2019
Member Insights Survey - Your Opinion Matters!

Plainsview Credit Union is member-owned and we are passionate about providing the very best products, services and advice to our membership. In order to continue to offer exceptional service and innovative products, we want to hear from our members to ensure we are meeting their needs.

From February 4 to March 4, Insightrix Research Inc. will be conducting a member research survey on behalf of Plainsview Credit Union. Members will be selected at random and contacted via telephone or email.

The survey will gather member feedback around current products, services and experiences with Plainsview, as well as input in to future iniatives. The information will be provided to Plainsview anonymously, so we will not know which answers are linked to you specifically.

Optionally, participants in the survey can leave their email address with the research company, Insightrix, to be entered in to a random draw for a chance to win 1 of 10 $50 cash gift cards.

Thank you for your time and to those who will participate in this important survey. We look forward to hearing from our members!

- Staff and Leadership of Plainsview Credit Union


Insightrix Research Inc. is an experienced, technology-driven, full-service market research firm based out of Saskatoon, Saskatchewan. They are the largest market research firm in Saskatchewan.

If you have any questions, comments or concerns in regard to the survey, or wish to volunteer please email them to marketing@plainsview.com. Email response from marketing in regard to the survey will be returned starting on February 4th.


Important Notice - CUETS Financial Credit Card Historical Data Change Effective October 1, 2018

CUETS Financial recently announced the difficult decision to wind down their division, due to a recommendation by a national credit union committee, for credit unions to use a different provider for credit card products and services going forward.  
 
As a result, effective October 1, 2018, credit union members will no longer have access to CUETS Financial credit card historical transaction data. This means members will not be able to access their CUETS Financial credit card transactions in MemberDirect Online Banking or historical credit card transaction data received from CUETS Financial. 
 
  If you want to have a record of, or continue to access to your transactional history, here are some options:

• From MemberDirect: Access your transactions before October 1, 2018 and download or print your history
• From your Credit Union Online banking: Members who would like to keep their spending history could re-link their CUETS Financial credit card via the Linked External Accounts feature of PFM
• From CUETS Financial Online Banking (https://www.cucardsonline.com/EN/): Continue to access your 
  historical and future credit card transactions after October 1, 2018 by using your current login credentials for CUETS Financial Online Banking. If you are not currently enrolled, you can visit cucardsonline.com and click the "New User/Enroll Now" link.

Information about Collabria, our new credit card provider and the cards offered can be found here:
https://www.collabriacreditcards.ca/affiliate_plainsview-credit-union/cards